Responsible Finance Forum

Microfinance Operational Risk Management Tool Guides: Branch Transaction Risk Reports

01 December 2015

Branch Transaction Risk Reports are a set of three tools focused on identifying operational risk events at a branch level. Examples of risk events include unexpected computer downtime, bugs in software applications, and misplaced documents. These events are identified at each branch, collated from all branches, and then analyzed to establish trends and identify risk management solutions.

The tools are designed to capture daily risk events, systematically monitor and analyze these events, and report to management on a weekly basis. The tools encourage staff participation in uncovering risk events, which in turn helps to create a risk awareness culture at the branch level