Responsible Finance Forum

WOMEN AND DIGITAL FINANCIAL SERVICES IN SUB-SAHARAN AFRICA: UNDERSTANDING THE CHALLENGES AND HARNESSING THE OPPORTUNITIES

Richard Chamboko, Soren Heitmann and Morne Van Der Westhuizen
01 December 2018
Source:  IFC-Mastercard Partnership for Financial Inclusion

Women and Digital Financial Services in Sub-Saharan Africa: Understanding the Challenges and Harnessing the Opportunities draws on several studies over the past six years and shows that there are pronounced differences in the way men and women engage financial services in Sub-Saharan Africa. The researchers recommend that providers offer simplified services for basic phones, emphasize marketing through social networks, and mimic the flexibility and social aspects of informal services to better reach women.