Enhancing Financial Capability and Inclusion in Morocco

26 Feb 2015

Financial capability, as defined by the World Bank and in this report, is the internal capacity to act in one’s best financial interest, given socioeconomic and environmental conditions. It encompasses knowledge (literacy), attitudes, skills and behavior of consumers with respect to understanding, selecting, and using financial services, and the ability to access financial services that fit their needs (World Bank 2013d). Financial capability has become a policy priority for policy […]


Promoting Competition in Mobile Payments: The Role of USSD

11 Feb 2015
  • Michel Hanouch
  • Greg Chen

Mobile network operators (MNOs) such as Safaricom in Kenya; Vodacom, Tigo, and Airtel in Tanzania; and Econet in Zimbabwe are collectively underscoring the importance and potential of MNO-led business models to advance financial inclusion. In each of these markets, and in a number of others, where MNOs are able to effectively compete in the provision of mobile financial services (MFS), there are more registered mobile wallets than bank accounts. And […]


Report on Progress in Inclusive Finance 2014

02 Feb 2015
  • Karin Malmberg

Investors are looking at ways to contribute to economic development and entrepreneurial activity by investing in inclusive finance. As with all investments, these can also carry potential financial and reputational risks. To mitigate such risks, a group of institutional investors launched the Principles for Investors in Inclusive Finance (PIIF) in 2011. The PIIF are housed within the PRI Initiative and provide investors with specific guidance on responsible investment in inclusive […]


Global Standard-Setting Bodies and Financial Inclusion for the Poor

02 Feb 2015

Financial inclusion for poor households and microbusinesses may not be the first thing that comes to mind when thinking about the Basel Committee on Banking Supervision, the Committee on Payment and Settlement Systems, the Financial Action Task Force, the International Association of Deposit Insurers, and the International Association of Insurance Supervisors.   Yet these global standard-setting bodies (SSBs) have significant influence on how many get access to what range and quality […]


Client Protection in Microfinance: The Current State of Law and Regulation

28 Jan 2015
  • Josien Sluijs
  • Zaina Ahmed-Karim
  • Justina Alders-Sheya

Microfinance plays a central role in the development of poor populations all over the world. By providing financial services to those who did not have access before, microfinance facilitates entrepreneurship and economic development in general. The sector has grown rapidly, thereby transforming lives in virtually all regions of the world in the past decades. However, with the growth of the sector, concern over rights of microfinance clients have risen. Client protection […]


Financial Inclusion 2020: Round-Up 2014

28 Jan 2015
  • Susy Cheston

It’s been a year since the Financial Inclusion 2020 Global Forum. The Center for Financial Inclusion at Accion is taking this moment to review how the drive for financial inclusion is faring. With this e-zine we bring you highlights of the past 12 months from around the financial inclusion world – new ventures, milestones and ongoing debates. Inside, you’ll find a snapshot of progress in each of our five “Roadmap […]


The Potential of Digital Data

28 Jan 2015
  • Gregory Chen
  • Xavier Faz

The amount of electronic data generated by computerization—digital data—is growing at unprecedented rates. In a 30-minute span, the internet combined with devices such as phones, personal computers, and sensors will generate digital data equal to all written works in human history (Inc. Magazine 2012). This trend is accelerating, with digital data storage requirements projected to rise 10-fold by 2020 (Economist 2012). Financial services are an information business—can this growing wealth […]


Study of Client Protection Practices in Latin America and the Caribbean

04 Jan 2015
  • Sergio Guzmán

The Smart Campaign conducted a study on the client protection practices of 12 microfinance institutions in Latin America and the Caribbean. This study looked at NGOs, banks, and credit unions, analyzing their client protection performance from the point of view of practitioners, offering recommendations to improve their client protection practices. The Smart Campaign conducted a study on the client protection practices of 12 microfinance institutions in Latin America and the […]


Lessons from the Spanish and Other Crisis That Should Not Be Forgotten

29 Oct 2014
  • Aristobulo de Juan

The Spanish financial crisis was a crisis of saving banks. In 2007, these institutions had a market share of around 50% of the total system. Saving banks had been set up by Foundations in the XIX and XX centuries and did not have a clear owner who could control management. “When nobody owns, nobody cares”. It was a crisis of insolvency, perceived and initially treated as one of liquidity, as […]

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