Publications

Financial Inclusion and Global Regulatory Standards: An Empirical Study across Developing Economies

08 Apr 2015
  • Mariana Magaldi de Sousa

Developing global regulatory standards for financial inclusion in developing economies This paper assesses to what extent differences in the adoption of post-crisis global regulatory standards can explain cross-country variation in financial inclusion. It enquires into whether implementation of global regulatory standards hampered financial inclusion or helped it. It also evaluates whether national regulators in developing countries have been able to apply international regulatory recommendations in a proportionate manner. The paper […]

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Discussion Paper Consumer Protection in Microinsurance

05 Apr 2015
  • Martina Wiedmeier-Pfister
  • Janina Voss

An input to the Consumer Protection Task Force of the Microinsurance Network Microinsurance markets are growing rapidly. New providers enter the market, offering innovative products and/or employing innovative provider models. Innovations can lead to new consumer protection needs, and also have a tendency to aggravate existing challenges of asymmetric information, market power imbalances and other imperfections that are typical for insurance products in general and are worse when poor and […]

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Beyond sales: New Frontiers in Microinsurance Distribution

05 Apr 2015
  • Anja Smith
  • Herman Smit
  • Doubell Chamberlain

Lessons for the next wave of microinsurance distribution innovation Achieving scale through cost-effective distribution is one of the biggest challenges facing insurers in low-premium environments. The emphasis is increasingly falling on innovative distribution models as alternatives to traditional microinsurance distribution approaches, which typically rely on microfinance institutions. During the last decade, insurance providers and their distribution partners have been experimenting internationally with developing and extending products to clients in new ways. This note takes stock of fourteen microinsurance business […]

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The Emerging Global Landscape of Mobile Microinsurance

05 Apr 2015
  • Camilo Tellez
  • Peter Zetterli

The number of MMI deployments is growing fast. Our scan documented an increase in the number of new products going to market every year (with the exception of 2009, which was at the height of the global financial crisis), from two in 2006 to 20 in 2012 and 15 in the first eight months of 2013. The products offered included life, health, accident, cattle, crop, and travel insurance. The lack […]

Making insurance markets work for the poor: microinsurance policy, regulation and supervision

05 Apr 2015
  • Hennie Bester
  • Doubell Chamberlain
  • Christine Hougaard

In times of crisis, poor people are often the most at risk and least able to protect themselves. Calamities such as the sudden death of a family member, illness or injury, and loss of income or property can increase the vulnerability of poor people and perpetuate poverty.Insurance can mitigate the losses from such risks. However, despite the growing importance and rapid expansion of insurance services geared to low-income households (microinsurance), many poor people remain without […]

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Digital Financial Inclusion: Implications for Customers, Regulators, Supervisors, and Standard-Setting Bodies

03 Apr 2015
  • Kate Lauer
  • Timothy Lyman

“Digital financial inclusion can be a game changer for unserved and under-served low-income households as well as micro- and small enterprises. The regulatory, supervisory and standardsetting challenges—and likewise the solutions—include those we currently face, and others we can only imagine as billions of new digital finance users go online. We have the opportunity—and indeed the responsibility—to prepare for both the risks and the rewards of the digitisation of financial services.”—Jaime […]

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Digital Financial Inclusion: Implications for Customers, Regulators, Supervisors, and Standard-Setting Bodies

11 Mar 2015
  • Kate Lauer
  • Timothy Lyman

With the prospect of reaching billions of new customers, banks and nonbanks have begun to offer digital financial services for financially excluded and underserved populations, building on the approaches that have been used for years to improve access channels for those already served by banks and other financial institutions. Innovative digital financial services involving the use of mobile phones have been launched in more than 80 countries (GSMA 2014).1 As […]

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State of the Industry 2014: Mobile Financial Services for the Unbanked

04 Mar 2015
  • C. Scharwatt
  • A Katakam
  • J Frydych

Tracking the progress of the global mobile financial industry in 2014 This report provides mobile financial services practitioners with insights into the important developments taking place in mobile money, mobile insurance, mobile savings, and mobile credit. It is also designed to provide other stakeholders, such as regulators, senior executives in the telecom and banking sectors, and international development agencies, with an authoritative overview of the industry and its impact on […]

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Implementing Client Protection in Indian Microfinance

03 Mar 2015
  • Dr. Hema Bansal
  • Tanwi Kumari
  • Aditya Mohan
  • Amit Gupta

Client protection has been an important issue in the global and Indian microfinance sector for several years. Between 2007 and 2010, the transformation of several big institutions from non-profit to for-profit status signalled a shift towards scale and profitability. In 2010, the Andhra Pradesh crisis brought attention to poor client treatment in an over-heating market and put client protection squarely on the sectoral map. The industry (through the work of […]

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