Client Protection Principles: Model Law and Commentary for Financial Consumer Protection

06 May 2015
  • Erik D. Choisy
  • Jay Gary Finkelstein
  • Sara K. Andrews

This Model Law and Commentary (collectively, the “Model Law”) creates a legal framework for financial consumer protection based on the Smart Campaign’s Client Protection Principles. It draws upon a broad survey of experts, relevant scholarship, and existing laws and regulations from countries across the globe. The document presented here reflects this background research, distilled into model legislative language with accompanying commentary. The Model Law is intended for three main uses. […]


Microfinance for Decent Work: Enhancing the impact of microfinance

05 May 2015
  • Various

From 2008 to 2012 the International Labour Organization (ILO) collaborated with 16 microfinance institutions (MFI) to test a range of approaches to foster social impact through the delivery of innovative financial and non-financial services. Eliminating child labour, fostering the formalization of enterprises, reducing vulnerability and enhancing business performance through improved working conditions – these are decent work objectives that the MFIs addressed in the framework of the “Microfinance for Decent […]


Early Insights from Financial Diaries of Smallholder Households

30 Apr 2015
  • Jamie Anderson
  • Wajiha Ahmed

Early data from the initial phase of the Smallholder Diaries outline the complexity of the financial lives of smallholder households. Renato and Hecinta are raising six young children in a rural area of Mozambique’s northern Nampula Province. On just half a hectare, they grow rice, maize, beans, cashew, peanuts, cabbage, and tomatoes, selling what they can and eating the rest. But, like many of the 475 million smallholder households worldwide, […]


The Little Data Book on Financial Inclusion 2015

28 Apr 2015
  • L. Klapper
  • S Ansar
  • D Singer

Providing data on access to financial institutions and financial markets in 143 economies The data book is a pocket edition of the Global Financial Inclusion Database published in 2015. It provides 41 country-level indicators of financial inclusion summarized for all adults and disaggregated by key demographic characteristics: gender, age, income, and rural residence. These indicators cover 143 economies and measure how people, save, borrow, make payments, and manage risk in […]


The Global Findex Database 2014: Measuring Financial Inclusion around the World

27 Apr 2015
  • Asli Demirguc-Kunt
  • Leora Klapper
  • Dorothe Singer
  • Peter Van Oudheusden

The Global Financial Inclusion (Global Findex) database, launched by the World Bank in 2011, provides comparable indicators showing how people around the world save, borrow, make payments, and manage risk. The 2014 edition of the database reveals that 62 percent of adults worldwide have an account at a bank or another type of financial institution or with a mobile money provider. Between 2011 and 2014, 700 million adults became account […]


The Business Case for Branchless Banking – What's Missing?

18 Apr 2015
  • Ann-Byrd Platt

This MicroSave Briefing examines the problems that prevent branchless banking from becoming sustainable and profitable. Branchless banking is not sustainable despite world wide increase in active users. The paper states that current models are unlikely to solve this problem.Banks and regulators seldom pay attention to the three factors necessary for the success of branchless banking, namely, new and active accounts, optimal technology pricing and collaboration, and a highly motivated agent […]


bKash Bangladesh: A Fast Start for Mobile Financial Services

18 Apr 2015
  • Gregory Chen
  • Stephen Rasmussen

The first mobile financial service deployments were launched in Bangladesh in mid-2011, and by the end of 2013 they were being used by 22 percent of the adult population (Intermedia 2014)—a fast start for a large country of 160 million inhabitants. In 2013 registered mobile financial services accounts in Bangladesh grew faster than in any other country. Even though Bangladesh’s central bank has approved more than 20 licenses to offer […]


Sustainable Energy & Water Access through M2M Connectivity

18 Apr 2015
  • Michael Nique
  • Firas Arab

From urban to rural areas, mobile networks have become the predominant infrastructure in emerging markets and more people are now covered by mobile networks than have access to energy and water. Increased GSM coverage and growing mobile handset ownership in developing countries have become tools of inclusion for the underserved population often lacking access to basic yet critical infrastructure. Beyond voice and SMS, the maturity and cost decrease of Machine […]


How M-Shwari Works: The Story So Far

15 Apr 2015
  • Tamara Cook
  • Claudia McKay

M-Shwari represents the next frontier of digital financial services as it demonstrates that mobile money infrastructure can be leveraged to offer higher value financial products at scale. “Shwari” means calm in Kiswahili, yet M-Shwari, a bank account offering a combination of savings and loans, has taken the Kenyan market by storm. Offered as a collaboration between the Commercial Bank of Africa (CBA) and mobile network operator (MNO) Safaricom through its […]

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