There is growing evidence that appropriate financial services have substantial benefits for consumers, especially women and poor adults. This paper provides an overview of financial inclusion around the world and reviews the recent empirical evidence on how the use of financial products—such as payments services, savings accounts, loans, and insurance— can contribute to inclusive growth and economic development. This paper also discusses some of the challenges to achieving greater financial inclusion and directions for future research.
The Rationale for a Focus on Women and Inclusive Insurance: The compendium “Mainstreaming Gender and Targeting Women in Inclusive Insurance: Perspectives and Emerging Lessons” provides a variety of articles and case studies on the state and potential of gender mainstreaming and targeting women in insurance in developing and emerging economies. It considers inclusive insurance as broader than microinsurance so that all underserved women clients in these markets can be included. At its heart, this […]
Executive Summary: Financial Service Providers (FSPs) are deploying various alternative delivery channels (ADCs) to serve their clients outside of branches, often enabled by technology and digitization of the service. FSPs are developing metrics and dashboards to monitor the development of these new channels and to track them against operational and strategic goals. However, FSPs still need visibility onto the rest of the market. Understanding this need, MIX embarked on research […]
The Electronic Cash Transfer Learning Action Network (ELAN) undertook case studies on humanitarian electronic transfer (‘e-transfer’) projects in Ethiopia, Zimbabwe and Bangladesh. The case studies examine the extent to which: recipients used digital financial services (e.g. money transfers, savings, credit, purchases) through mobile money; the factors that affected recipients’ uptake of these financial services; and considerations for future humanitarian programmes aiming to increase the use of digital financial services […]