Publications

Challenges, Trends and Measures of Success in Supporting Financial Inclusion in Sub-Saharan Africa

24 Feb 2017

    Financial education is key to improving individual financial behaviour, preventing over-indebtedness, protecting clients, contributing to market development and ensuring financial stability. It makes a crucial contribution to the development of inclusive financial systems and to broader economic and social development goals. Financial education is therefore increasingly high on the agenda of many countries, including countries in Sub-Saharan Africa (SSA). To increase consumer awareness and financial literacy, financial education is in […]

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    The Case for Social Investment in Microcredit

    24 Feb 2017
    • Timothy Ogden

    There are strong arguments for continued investment in microcredit. These arguments are based on, not in contradiction to, the recent evaluations of microcredit impact. That the average impact of access to microcredit is modest is not in serious doubt. However, every evaluation of the impact of microcredit shows that there are people who benefit, and that most borrowers, when lenders behave responsibly, do not experience harm. Comprehensive research on microfinance and subsidy shows that virtually […]

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    State of the Practice: Client Protection in Uganda’s Microfinance Sector

    17 Feb 2017

      Executive Summary This state of the practice report provides an overview of the legal framework, regulations, and industry practices related to client protection in Uganda’s microfinance sector. Read the full report >>> Résumé Ce rapport bilan des pratiques offre un aperçu du cadre juridique, des réglementations et des pratiques en matière de protection des clients dans le secteur de la microfinance en Ouganda. Lire le rapport complet >>>

      State of the Practice: Client Protection in Senegal’s Microfinance Sector

      17 Feb 2017

        Executive Summary This report provides an overview of regulations and practices related to client protection in the microfinance sector in Senegal. It summarizes the findings of evaluations of five microfinance institutions (MFIs, or decentralized financial Systems – SFDs) to assess their compliance with the Smart Campaign’s client protection standards between 2014 and 2015. It also draws on: (i) a national diagnostic carried out in 2015 by Senegal’s Professional Association of Decentralized Financial Systems (APSFD-Senegal) […]

        State of Client Protection in Rwanda’s Microfinance Sector

        17 Feb 2017

          Eexcutive Summary This state of the practice report provides an overview of the legal framework, regulations, and industry practices related to client protection in Rwanda’s microfinance sector. It draws on findings from three key sources: 1) Accompanied self-assessments of five MFIs/financial service providers that used the Smart Campaign assessment methodology to take an in-depth look at their client protection practices; 2) A client protection market diagnostic, conducted by the Association of Microfinance […]

          Client Protection in Burkina Faso’s Microfinance Sector

          17 Feb 2017

            Executive Summary This report provides an overview of the legal framework, regulations, and industry practices related to client protection in the microfinance sector in Burkina Faso. It draws on external assessments of six Decentralized Financial Systems (SFDs or MFIs)1 based on the Smart Campaign methodology, a client protection market diagnostic conducted by two consultants using a tool designed by the SEEP Network, a review of the literature on the regulatory […]