Responsible Finance Forum

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G20 Argentina 2018 Priorities Paper

Under its G20 Presidency’s theme of “Building Consensus for Fair and Sustainable Development” Argentina has released the GPFI Priorities Paper, which identifies the priorities for 2018. The document focuses on the role of digitisation to financially include the underserved population, particularly those in the informal economy. This agenda has been designed to be relevant for both developing and developed countries. To that end, under Argentina’s G20 Presidency, the GPFI will deliver a […]

Digital Financial Services in Nigeria: State of the Market Report 2017

The notion supporting digital financial services (DFS), mainly through ubiquitous mobile devices as a magic bullet for enhancing access and utility of financial services is still in its nascent stages. Through research engagements, the various dimensions of Nigeria’s financial inclusion conundrum are the primary focus of the Sustainable and Inclusive Digital Financial Services (SIDFS) Initiative hosted at the Lagos Business School. By generating an evidence base, we aim to provide […]

Digitally Delivered Credit: Consumer Protection Issues and Policy Responses to New Models of Digital Lending

Across the globe, we are seeing how the rapid expansion of digital financial services (DFS) is driving the growth of inclusive finance. Policymakers and regulators are recognizing the importance of DFS for financial inclusion, as highlighted in the G20 High-Level Principles for Digital Financial Inclusion: “While tremendous gains in financial inclusion have already been achieved, digital financial services, together with effective supervision (which may be digitally enabled), are essential to close […]

Cashless Cities: Realizing the Benefits of Digital Payments

Cities account for a large proportion of the global population and its economic activity. Today, over half of the world population lives in cities. By 2050, this number will increase to two-thirds. Currently, over 80% of global economic activity takes place in cities and it is expected that the vast majority of future economic growth will come from cities, largely spurred by digital payments. This study is unique in that […]

2017 UNSGSA Report: Financial Inclusion Transforming Lives

Financial inclusion is now firmly established as a powerful tool to improve lives and strengthen development. Each year, the Secretary-General’s Special Advocate for Inclusive Finance—Queen Máxima of the Netherlands—publishes a report that looks at what financial inclusion has achieved and where it is going. The report discusses the contribution SMEs have on the economy – half of total employment and a third of the GDP. However, their opportunity for growth is […]

Equitable Growth through Financial Inclusion: Bhutan Economic Forum for Innovative Transformation

Bhutan’s approach to development has always been founded on participatory and inclusive principles, driven by the country’s unique development philosophy of “gross national happiness”. Following this tradition, the Bhutan Economic Forum for Innovative Transformation (BEFIT) — held in Thimphu, Bhutan from May 24-26, 2017 — was inspired by His Majesty, King Jigme Khesar Namgyel Wangchuck’s vision that Bhutan’s successful democratic transition must be accompanied by successful economic transformation. Financial inclusion […]

Agent Network Accelerator Research: Pakistan Country Report September 2017

The Agent Network Accelerator (ANA) project is a four-year research project in the following eleven focus countries, managed and conducted by MicroSave/the HelixInstitute of Digital Finance. It is the largest research initiative in the world on mobile money agent networks, designed to determine their success and scale. Pakistan is among 11 African and Asian countries participating in this research project, selected for its contribution to the development of digital financial services globally. […]

Voice of the Client: Cambodia 2017

This report presents the findings of the Voice of the Client project in Cambodia, a ground-breaking initiative in the microfinance industry developed by Hivos and MIX to leverage mobile technologies as a means to analyze the level of satisfaction of clients with the suite of products and services offered by their financial service providers (FSPs). The analysis is based on data related to client protection principles which were collected from […]

Digital Financial Services: Challenges and Opportunities for Emerging Market Banks

The digital transformation that has upended industries from retail and media to transport and business-to-business commerce is now sweeping the financial services industry, through the wide dissemination of digital financial services. This was inevitable, as ubiquitous computing power, pervasive connectivity, mass data storage, and advanced analytical tools can easily and efficiently be applied to financial services. After all, money was already extensively (though not exclusively) created, used, stored, processed, and […]

Data Analytics and Digital Financial Services

This is the third handbook on digital financial services (DFS) produced and published by the Partnership for Financial Inclusion, a joint initiative of IFC and The MasterCard Foundation to expand microfinance and advance DFS in Sub-Saharan Africa. The first handbook in the series, the Alternative Delivery Channels and Technology Handbook, provides a comprehensive guide to the components of digital financial technology with particular focus on the hardware and software building […]

Latest Resources

BANKING ON SMEs: TRENDS AND CHALLENGES

The IFC’s inaugural SME business banking survey launched in 2018 posed questions to better understand what the biggest issues SME banking leaders are grappling with and where they see opportunities to run innovative, competitive and sustainable SME banking units.

EARLY LESSONS ON REGULATORY INNOVATIONS TO ENABLE INCLUSIVE FINTECH: INNOVATION OFFCES, REGULATORY SANDBOXES, AND REGTECH

A priority of the UNSGSA’s advocacy on technology-enabled innovation in financial services is to encourage good regulatory practices for FinTech. To ensure that FinTech is inclusive, safe, and responsible, it is vital that regulators have access to reputable advice when assessing, selecting, and implementing regulatory options. Over the past three years, regulators in advanced, emerging, and developing economies have developed a number of promising initiatives to regulate and adapt regulatory […]

UNSGSA ANNUAL REPORT TO THE SECRETARY-GENERAL SEPTEMBER 2019

The Special Advocate’s new annual report highlights key areas of focus, initiatives and country visits over the last year, as well as features a special section focusing on a decade of progress in financial inclusion. See more on UNSGA’s website.

DIGITAL IDENTITIES IN FINANCIAL SERVICES PART 2: RESPONSIBLE DIGITAL IDENTITIES, THE KEY TO CREATING MORE INCLUSIVE ECONOMIES

Financial service providers have an important and ever-increasing role in emerging digital identity ecosystems. The authors investigate the potential positive impacts digital identities can have on underserved markets and how financial institutions can help to responsibly and inclusively grow digital identities by adopting the latest emerging technologies. Financial institutions are well positioned to act as trusted, regulated players that can provide the building blocks for responsible digital identity initiatives by […]

A2ii: 10 YEARS ON

In the 10 years since the Access to Insurance Initiative (A2ii) was established in 2009, the world has seen some good news. By 2011, the 1990 poverty rate had been cut in half, achieving the first Millennium Development Goal (MDG) ahead of schedule. There have been remarkable improvements in health outcomes. Education and literacy also made progress, overall as well as with reduced gender disparity in some cases.1 More people […]