Fraud in Mobile Financial Services: Protecting Consumers, Providers, and the System

09 Sep 2017

This Brief highlights how fraud is impacting mobile money providers, agents, and consumers, as well as efforts to reduce risks and vulnerabilities to fraud in mobile money and related services. While it is not possible to remove fraud entirely from any service—mobile money included—the examples addressed here show that fraud is a major issue in several key markets for consumers and agents, and that there are simple steps providers can […]

Mobile Insurance and Risk Framework in Ghana

22 Mar 2016

This study has been commissioned by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ), on request of the National Insurance Commission (NIC) which is the regulatory and supervisory authority of the insurance sector in Ghana. The support is part of a component of the German and Ghana Governments’ ‘Programme for Sustainable Economic Development (PSED)’ which is dedicated […]

2015 Mobile Insurance and Risk Framework Assessment in Ghana

12 Feb 2016

Mobile insurance (m-insurance) is an innovative line of insurance products, whereby the mobile networks are used to deliver one or multiple components of insurance for the mass market. In Ghana, m-insurance plays an important role in the microinsurance sector. Approximately 60% of lives (as of 2014) are insured by microinsurance products delivered via mobile insurance. Mobile insurance models could be either strategic (Mobile Network Operator (MNO) offers insurance under its […]

Over-Indebtedness of Microborrowers in Ghana

01 May 2014

Providing access to finance for those excluded from the formal financial system was and still is the mission of microfinance. What has changed, however, are the main challenges on the way to success. In the past, the financial sustainability of the service was the main hurdle to be cleared. Today, responsibility in service provision claims more of our attention. This is because something has happened that seemed virtually impossible only […]