Building a Secure and Inclusive Global Financial Ecosystem

08 Sep 2017

The 2017 Brookings Financial and Digital Inclusion Project (FDIP) report evaluates access to and usage of affordable financial services by underserved people across 26 geographically, politically, and economically diverse countries. The report assesses these countries’ financial inclusion ecosystems based on four dimensions of financial inclusion: country commitment, mobile capacity, regulatory environment, and adoption of selected traditional and digital financial services.  The report further examines key developments in the global financial inclusion landscape, highlights selected financial […]

Local Training Providers for Microinsurance Capacity Building

18 Oct 2015

A new synthesis paper “Local Training Providers for Microinsurance Capacity Building” published by the Microinsurance Network Capacity Building Working Group (CBWG) presents a number of case studies looking at what lessons Local Training Providers (LTPs) can learn in rolling out high-quality and sustainable microinsurance training.Although microinsurance is increasingly recognised as a risk mitigation tool, coverage remains relatively low. One of the many reasons for this is the lack of appropriate […]

Factors Influencing Poverty Outreach Among Microfinance Institutions in Latin America

17 Sep 2015

This report investigates the poverty outreach of 14 microfinance institutions (MFI) across six Latin American countries: Peru, Colombia, Bolivia, Ecuador, Guatemala, and Nicaragua. It uses information that these MFIs have collected in terms of poverty likelihood using the Progress Out of Poverty® Index (a.k.a. Simple Poverty Scorecard) supplemented by in-depth interviews with industry experts. The following is a summary of the report findings. Those who reach the highest percentage of […]

Beyond sales: New Frontiers in Microinsurance Distribution

05 Apr 2015

Lessons for the next wave of microinsurance distribution innovation Achieving scale through cost-effective distribution is one of the biggest challenges facing insurers in low-premium environments. The emphasis is increasingly falling on innovative distribution models as alternatives to traditional microinsurance distribution approaches, which typically rely on microfinance institutions. During the last decade, insurance providers and their distribution partners have been experimenting internationally with developing and extending products to clients in new ways. This note takes stock of fourteen microinsurance business […]

Treating Clients with Respect at Fundación Mundo Mujer Popayán

06 May 2014

Treating clients with dignity and respect helps financial service providers adhere to both their social mission and financial goals.It is a “win-win”—the client is satisfied and the provider gains the client’s loyalty and continued business. This dual advantage can motivate providers to improve their policies and procedures governing staff-client relations,including collections practices, ethical standards, complaints mechanisms, and staff training. The Smart Campaign’s Client Protection Principle on Fair and Respectful Treatment […]