The Helix Institute of Digital Finance, founded in November 2013 as a partnership between MicroSave, the Bill & Melinda Gates Foundation, the International Finance Corporation (IFC), FSD – Africa and the UN Capital Development Fund (UNCDF), provides world-class training and cutting-edge data for digital financial service providers.
Our operational training courses are explicitly designed for mobile network operators, banks, financial institutions and third party providers seeking to increase the efficiency and profits of their digital finance business. Held in Nairobi, Kenya we currently run two courses on agent network management –Core Agent Network Accelerator and Advanced Agent Network Accelerator.
In addition to, and supporting the training courses, The Helix Institute publishes exclusive research reports on mobile money agent networks as part of its global Agent Network Accelerator (ANA) Research Programme. ANA, a collaboration between MicroSave and the Bill & Melinda Gates Foundation, is the largest research project on agent networks in the world, designed to determine what drives their success and scale. Visit our Data & Insights page for more details.
Helix Institute’s practical training courses equip participants with powerful tools to overcome operational barriers, obtain strategic clarity and develop tactics to tailor best practices to their local ecosystems. Courses are founded in extensive research, combined with hands-on field visits, and conversations with the practitioners that built the most impressive roll-outs in the world. Practitioners leave with the competitive advantage needed to fuel the growth of their operations in the rapidly maturing field of mobile money and agent banking.