GRANTING ACCESS: LEVERAGING SOCIAL PAYMENTS TO EXPAND DIGITAL FINANCIAL INCLUSION IN COTE D’IVOIRE

14 Dec 2018

Granting Access: Leveraging Social Payments to Expand Digital Financial Inclusion in Cote d’Ivoire captures the experience of piloting digital social grant payments in Cote d’Ivoire and concludes that merely paying social benefits into a digital account is not sufficient to lead to lasting financial inclusion, but that coupled with additional activities such as financial literacy campaigns and expanded agent networks it can have a positive impact on expanding adoption of […]

The mobile banking customer that isn’t: drivers of digital financial services inactivity in Cote D’Ivoire

12 Feb 2016

Côte d’Ivoire is the largest Digital Financial Services market in the West African Economic and Monetary Union. In 2014, Côte d’Ivoire accounted for over 50 percent of the value deposited into mobile money accounts in the region. However, in common with many markets across the globe, Côte d’Ivoire has a high level of inactive DFS accounts that have not been used for over 90 days. While there are wide differences […]